Volunteer Co-Ordinator

The Organisation

Tir Dewi is a charity operating across Carmarthenshire, Ceredigion and Pembrokeshire providing a Freephone Helpline and Support Service for farmers in the region, many of whom are in crisis.

The services are provided by a team of volunteers who have experience of, or empathy with farming and have had appropriate training.

Tir Dewi has been operating for 2 years and is currently funded by the Diocese of St David’s, Church in Wales and the Prince’s Countryside Fund as well as donations from bodies across the region.

To date, Tir Dewi has worked on over 100 separate cases, providing the only source of support for many of the issues faced by our farmers.

The Role

As a volunteer coordinator, you will:

  • Engage with the current volunteers at Tir Dewi, keeping them informed of developments and opportunities within the organisation.
  • Manage their activity, ensuring that all volunteers are as involved as possible depending on their skills, experience and willingness to volunteer.
  • Monitor, support and motivate volunteers.
  • Review and update volunteer policies and procedures.
  • Create and maintain a register of volunteers.
  • Organise and manage volunteer training, both in-house and third-party providers.
    Organise and stage volunteer meetings to ensure that best practice is maintained across the organisation.
  • Recruit new volunteers to increase numbers with specific regard to skills gaps and geography across the region.
  • Carry out induction and all appropriate safeguarding checks for volunteers.
    Develop relationships with other relevant service providers to build awareness of Tir Dewi and our capabilities.
  • Provide and manage support for volunteers, particularly those dealing with difficult cases.
  • Promote volunteering for Tir Dewi through recruitment and publicity strategies and campaigns.
  • Organise volunteer rotas.
  • Ensure timely and accurate reimbursement of expenses.
  • Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.
  • Monitor and evaluate activities and write reports for funders and trustees.
  • Maintain databases and undertake any other administrative duties.
  • Manage the organisation’s Social Media presence.

It is planned that the role will be Home-Based but office accommodation could be provided for the right candidate if required.
The team at Tir Dewi is small and we are looking for a colleague who will contribute to the organisation in general in addition to the formal duties outlined above. There will be significant opportunity for the Volunteer Co-Ordinator to impact across the charity.

The Person Specification

As Volunteer Co-Ordinator at Tir Dewi you will ideally have empathy with our target community, farmers and their families. You may be from a farming background or farming community yourself. You will have experience of independently managing teams of volunteers or others engaged on projects and of contributing to the management of an organisation in a full and effective way.

The main skills which you will have are:

  • Excellent communication skills across all media including spoken, presentation, telephone, email and social media.
  • Strong interpersonal skills and the ability to deal with a diverse range of people.
    Experience of managing or coordinating projects and volunteers or directly transferrable experience in a similar role.
  • An empathy with volunteers and an understanding of their needs.
  • The capacity to inspire and motivate others.
  • The ability to deal with information in a confidential manner and respond with sensitivity.
  • Excellent organisational skills and the ability to manage a variety of tasks.
    Highly organised with good administrative and IT skills, and an ability to maintain records and produce clear written and oral reports.
  • The ability to create and maintain records, both paper and digital and to provide analysis of work in order to inform decision making.
  • Experience of developing links with other agencies.
  • A flexible and non-judgemental approach to people and work.

As a charity, we need a colleague who has the ability to cope with limited resources, seize opportunities and think creatively. You will need a full driving license and use of a car, for the purposes of visiting organisations and volunteers.

Tir Dewi provides a bilingual service in Welsh and English and it would be an advantage if you are a Welsh speaker.


This is a part-time role of 20 hours per week. While there will be flexibility in when these hours are worked there will be the need for some evening and weekend activity.
In return for your commitment we offer a salary of between £10,000 and £12,000 per annum, depending on experience. Additionally, there is a stakeholder pension scheme and traveling expenses are reimbursed.

To Apply

Please send a CV and covering letter to gareth@tirdewi.co.uk. If you have any questions which are not answered in this document, please call 01348 837600. The closing date for applications is 31st July 2018.

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